| Agreement |
Convenzione |
Discount for a partner or a group of customers, from the panel or with a code. |
| Allocation |
Allocazione |
The occupation of a resource (spot or pool unit) for a date and a slot. It is what prevents double selling. |
| Assignment mode |
Modalità di assegnazione |
How a zone is sold: Chosen spot, Zone, Quantity. |
| Automatic assignment |
Assegnazione automatica |
Automatic choice of the spot for lines of “Zone” mode zones, on confirmation. |
| Booking line |
Riga di prenotazione |
A booked pack with its spot, zone or quantity. |
| Cash session |
Sessione di cassa |
The period between opening and closing the cash desk. |
| Catalogue |
Catalogo |
Components, packs and extras. |
| Channel |
Canale |
Where a booking comes from: Desk, Online, API. |
| Check-in |
Check-in |
Recording the customer’s arrival: the booking becomes Checked in. |
| Closure |
Chiusura |
Extraordinary closure of a day or half-day. |
| Component |
Componente |
Physical item used by a pack: umbrella, sunbed, deckchair, cabin. |
| Conditions (terms) |
Condizioni |
The text the customer accepts when booking online, published in immutable versions. |
| Coverage |
Copertura |
Check that every active pack has a price on every day for every category. |
| Credit |
Credito |
Balance in the customer’s favour (from cancellation, bad weather, resold release, manual). |
| Daily takings |
Corrispettivi |
Summary of takings by VAT rate and method, for the accountant. |
| Deposit |
Acconto |
The part of the total paid at booking, decided by the policy. |
| Element |
Elemento |
Non-bookable map object: walkway, shower, bar, flag… |
| Establishment |
Stabilimento |
A beach, with time zone, seasons, maps, catalogue, price lists, policies and public page. |
| Extra |
Extra |
Optional addition to a pack or to the booking: extra sunbed, cabin, parking. |
| Formula |
Formula |
Duration type: half day, day, multi-day, week, fortnight, month, season. |
| Hold |
Blocco temporaneo (hold) |
Temporary occupation of a resource while the customer completes the online booking; it expires by itself. |
| Magic link |
Link magico |
The personal link in the confirmation email that opens the manage area. |
| Manage area |
Area di gestione |
The “Your booking” page the customer opens from the magic link. |
| Manual block |
Blocco manuale |
Spot made unbookable by staff, with a reason. |
| Map |
Mappa |
Drawing of an area of the establishment (beach, pool). |
| Map kit |
Kit grafico |
The Coste360 illustrations used to draw spots and map elements. |
| Online quota |
Quota online |
Limit on how much of a zone is sold online (and via API) per date and slot. |
| Pack |
Pack |
Sellable product made of components (e.g. 1 umbrella + 2 sunbeds). |
| Policy |
Policy |
Booking rules: lead time, duration, payment, cancellation, approval. |
| Pool |
Pool |
Quantity inventory without position: free sunbeds, cabins, parking spaces. |
| Price category |
Categoria di prezzo |
Key (e.g. row1) used by price rules; set on the zone or, as an override, on the spot. |
| Price rule |
Regola di prezzo |
A line of the price list: stage, targets, conditions, action, priority. |
| Rate period |
Periodo tariffario |
Date range with a code (low, mid, high, peak) used by price rules. |
| Reconciliation |
Riconciliazione |
Periodic check of pending payments with Stripe, to recover lost webhooks. |
| Release |
Rilascio |
A day on which a pass holder frees their spot, which goes back on sale. |
| Row generator |
Generatore di file |
Editor tool that creates N rows of M numbered spots. |
| Season |
Stagione |
The opening period of a year. |
| Season pass |
Abbonamento stagionale |
Booking with the season formula that reserves a spot to a customer for the whole season. See Season passes. |
| Simulator |
Simulatore |
Tool that computes a price showing every rule applied. |
| Slot |
Fascia |
Smallest unit of time: Morning (AM) and Afternoon (PM). A full day occupies both. |
| Spot |
Postazione |
Bookable item with a position on the map: umbrella, gazebo, tent, palm, sunbed… |
| Webhook |
Webhook |
Signed message an external service (Stripe) sends to Arenile, or that Arenile sends to an integration. |
| Z report |
Chiusura Z |
Printable summary of a closed cash session. |
| Zone |
Zona |
Group of spots or equipment sold in the same way (Front row, Gazebos, Pool). |